Why are the shipping rates so high?
We have to calculate in storage and staffing costs at the facilities we warehouse and ship from.
What shipping carriers are you using to ship my items?
Orders from the US will use UPS, and orders from Canada will use USPS.
What methods of payment do you accept?
Credit card and Paypal. Apple/Google Pay isn’t available.
Why are variants labelled CA/US?
This indicates where items are coming from.
I was charged duties for an order. What do I do?
Reach out to your community leader with your order number, and our team will provide you with documentation you need to dispute the charges. You can dispute them here.
How long will shipping take?
Shipping may take 3-4 weeks as we need to review orders before shipping them out.
What does it mean to precart for this drop?
We will open the store 5 minutes before drop time. In that time, you’re welcome to use existing items to precart. You’re essentially doing a precart similar to how you would to a standard release.
What are the shipping rates?
Solesavy Merch, Watches, Books etc. - $10 shipping
1 Pair of Shoes - $24 shipping
2+ Pairs of Shoes - $32 shipping
To learn more about the shipping rates, click here.
Where can I filter the sizes of products?
Click on Shop All or one of the styles in the menu (Mens, Womens, Kids, etc) - the filter will be below the title of the page. Alternatively, you can select your size range in the main menu dropdown.